FAQ
Everything you might be wondering
Still have a question? We answer every email within one business day.
How do I download my products?
Right after checkout you'll see a download link on the confirmation page, and the same link is emailed to you. Files are PDFs, so they open on any computer, phone or tablet. Links don't expire — you can re-download any time from your email receipt.
Can I print the planners?
Yes. Every planner and journal is print-ready in both US Letter and A4 sizes. Print the full file or just the pages you need, at home or through any print shop.
Do they work on tablets?
They do. Our files are hyperlinked and optimized for annotation apps such as GoodNotes, Notability and Noteshelf on iPad, and Xodo or Samsung Notes on Android.
Are updates included?
Yes. When we refresh a product you already own, we email the updated file to you at no extra cost. Dated planners are updated each year and offered to existing customers at a reduced price.
How do I contact support?
Email support@ciaramorriswellness.com and a real person replies within one business day, Monday to Friday, 9am–5pm ET.